Return Policy

So, you've found yourself in a bit of a pickle and need to return something? No worries, we've got you covered! Our return policy is as simple as it gets - 30 days, no questions asked!

Yep, you read that right. We want you to be completely happy with your purchase, so if for any reason you're not feeling the love, you can return it within 30 days. No need to explain yourself or go through a whole interrogation process. We trust your judgment!

Now, we do have a few ground rules (don't worry, they're not too strict). First off, the item must be in its original condition. We totally get it if you tried it on or gave it a little test run, but please make sure it's still in good shape. We can't accept returns for items that are damaged or show signs of wear and tear (we're not miracle workers, after all).

Next up, make sure you have your proof of purchase handy. This could be your order confirmation email or the receipt that came with your package. We just need something to confirm that you actually bought the item from us (we don't want any sneaky business going on).

Oh, and one more thing! We're all about fairness here, so we ask that you cover the return shipping costs. We know, it's a bummer, but we promise it's worth it for the peace of mind knowing you can return something hassle-free.

Alright, now that we've got the nitty-gritty out of the way, here's how the return process works. Simply reach out to our friendly customer support team using the email below (they're seriously the best) and let them know you'd like to make a return. They'll guide you through the process and provide you with all the necessary details.

Once we receive your returned item and confirm that it meets our return policy requirements, we'll issue a refund back to your original payment method. Easy peasy!

So, there you have it - our 30 days, no questions asked return policy. We hope it gives you the peace of mind to shop with confidence and take a leap of faith on our unique and handcrafted accessories. Happy shopping!

Please email all return inquires to: returns@niumaui.com